Privacy Policy

Effective Date 
February 6, 2025 

 

Introduction 

At Copycat Hot Tubs, Hearth & Home (“we,” “us,” or “our”), your privacy is important to us. This Privacy. Policy explains how we collect, use, and protect the personal information you provide when you visit our website or engage with our services, including hearth and hot tub sales, installations, and maintenance. 

  1. Information We Collect 

We collect personal information when you fill out forms on our website or contact us for services. This information may include:- Contact Information: Name, email address, phone number, and physical address.- Service Details: Information related to your hearth or hot tub installation and service needs. 

  1. How We Use Your Information 

We use the information you provide for purposes such as:- Scheduling installations or service appointments.- Responding to inquiries or requests.- Sending updates, promotions, or relevant business information (only if you opt-in).- Improving our website and customer service experience. 

  1. How We Protect Your Information 

We are committed to safeguarding your personal information. We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

  1. Sharing Your Information 

We do not sell, trade, or share your personal information with third parties for marketing purposes. We may share information with service providers who help us operate our business (e.g., scheduling platforms) but only as necessary and with strict confidentiality agreements. 

We may disclose information if required by law or to protect our legal rights.

  1. Third-Party Services 

Our website may include links to third-party services or tools (e.g., payment processors, mapping services). We are not responsible for the privacy practices of these third parties.

  1. Cookies and Tracking 

Our website may use cookies to enhance your experience and analyze website traffic. You can control cookies through your browser settings. 

  1. Your Rights and Choices 

You may have rights to access, update, or request the deletion of your personal information. To exercise these rights, please contact us at copycathearthhome@outlook.com.

  1. Children’s Privacy 

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. 

  1. Updates to This Policy 

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. 

  1. Contact Us 

If you have any questions or concerns about this Privacy Policy, please reach out to us:

Copycat Hot Tubs, Hearth & Home 

Email: copycathearthhome@outlook.com Phone: 715-866-4280 

Address: 26500 Lakeland Ave N, Webster, WI 5489